OPERATIONAL LEVEL UP
WHAT IS AN OPERATIONAL LEVEL UP?
Often, in the pursuit of business goals, leaders hit brick walls that prevent them from advancing to the next stage. This is especially so when what they desire to achieve for their business is bigger than what their current resources can accomplish at a given point in time. To overcome these challenges or limitations, we need to “level up” – level up such that resources become stronger, better and smarter in such a way that leaders are able to conquer the obstacles and progress to the next stage of their business development. The cannabis industry is filled with obstacles, and with business leaders who are determined to overpower those obstacles in the pursuit of cannabis industry success.
With our OPERATIONAL LEVEL UP, we merge our BUSINESS ETHNOGRAPHIC STUDY with our COMPLIANCE AUDIT, giving you a complete 360-degree view of your operation, giving you the in-depth intel you are looking for that will smash whatever obstacle is standing in the way of your business's progress.
ETHNOGRAPHIC STUDY: We take an anthropological approach to our BUSINESS ETHNOGRAPHIC STUDY, an intensive business process management and opportunity recognition tool designed to reduce costs, improve efficiency, nurture innovation, promote brand assimilation and increase customer value.
COMPLIANCE AUDIT: We take a Sherlockian approach to our on-site COMPLIANCE AUDIT, in which our intellectual detection methodology performed by our COMPLIANCE CONSULTING DETECTIVE will seek out any and all discrepancies, inconsistencies and non-compliant elements of your cannabis business. Our Consultant will provide support in revising and refining standard operating procedures, training, and other operating practices to ensure your business is most efficiently aligned with state, and jurisdictional marijuana business regulations.
GENERAL SERVICE OVERVIEW
Our observational and qualitative notes will be coded into measurable data points for applied analysis, in conjunction with quantitative data collected from surveys conducted and business data reports. Our expert consultants will analyze and interpret the data, then generate a comprehensive JWG BUSINESS REVIEW REPORT with actionable insights so you can make better, more informed decisions about operational performance. Our JWG BUSINESS REVIEW REPORT will include visualizations of the data collected, a written analysis about the story the data reveals, a situation analysis of each sector of the business, suggestions for improvements to be made based on the findings and the expected results of those improvements.
Option 1: LEVEL 1 ETHNOGRAPHY + LEVEL 1 COMPLIANCE AUDIT
[ REVIEW + AUDIT + REPORT]
A full ethnographic observation and review of operation compliance accompanied by a complete report of the findings.
Option 2: LEVEL 2 ETHNOGRAPHY + LEVEL 2 COMPLIANCE AUDIT
[REVIEW + AUDIT + REPORT + ACTION PLAN]
A full ethnographic observation and review of operation compliance accompanied by a complete report of the findings, and a written action plan for implementing meaningful operational improvements based on the opportunities identified in the ethnography and compliance audit
Option 3: LEVEL 3 ETHNOGRAPHY + LEVEL 3 COMPLIANCE AUDIT
[REVIEW + AUDIT + REPORT + ACTION PLAN + IMPLEMENTATION BY JWG AGENT]
A full ethnographic observation and review of operation compliance accompanied by a complete report of the findings, and a written action plan for implementing meaningful operational improvements based on the opportunities identified in the ethnography and compliance audit. The JWG will then implement the action plan for your business, including acting as a resource and guide in managing the turbulence that can come with operational change.
*Prices vary based on selected level of service*
The OPERATIONAL LEVEL UP is a multi-month process, varying depending upon the size of your operation and the level of service selected (Option 1, Option 2, Option 3).
WHAT IS INCLUDED IN A COMPLIANCE AUDIT?
The scope of our OPERATIONAL LEVEL UP is designed to give you a bird’s-eye and bug’s-eye view of your cannabis business by merging our ETHNOGRAPHIC STUDY and COMPLIANCE AUDIT. Our holistic and immersive approach utilizes an on-site intellectual detection methodology to observe, measure and analyze various sectors of your business, providing you with actionable intel from above, below, within and without.
The data collection methods used in our OPERATIONAL LEVEL UP includes:
Standard operating procedures
Customer and Employee experience survey + Employee interviews
Inventory control system records
Facility compliance standards
Record-keeping and documentation procedures
Visitor intake procedures
On-site observation of daily operations
Website, social media engagement and content analysis
Review of internal communications
Company online review response efforts
Understanding the nature of your cannabis business, both internally and externally, is a precondition for helping us help you solve current and unforeseen challenges posed by your day-to-day business practices, across all channels and cross-functional departments. The entire organization is considered during our observational analysis including processes, policies, standard operating procedures, customer and employee experience, compliance procedures, and so forth.
When it comes to garnering insights from your operations, we look for areas of the business in which process improvement could have the most optimize performance and reduce the risk of compliance violations that jeopardize your license.
HOW DOES THIS PERTAIN TO MY CANNABIS BUSINESS?
If you recently acquired a dispensary, production or cultivation facility in need of an operation overhaul and evaluation, or need a helping hand elevating your already successful business to new heights, together we can make holistic improvements to level up your operation and make sure your ship is in shape to sail towards your cannabis industry goals.
Bringing on a third-party auditor provides an objective assessment, gaining an unbiased and accurate evaluation of your operation. Our COMPLIANCE AUDIT helps eliminate or reduce the risk of regulatory enforcement by identifying areas that require immediate attention, providing you with the opportunity to take corrective action prior to an official inspection.
So, what can you expect from an OPERATIONAL LEVEL UP? As long as action is taken on the findings of the review as laid out in the JWG BUSINESS REVIEW REPORT, you can expect to see meaningful business improvements which drive sustainable growth, including:
ALIGNMENT: Alignment of the organizational culture and brand assimilation, improve communications between business units, building an empathetic connection with customers
SAVINGS: Identify opportunities to reduce costs and increase profits
EFFICIENCY: Improve existing internal operations and processes, adopt new practices or merge into existing practices, streamline or automate processes with new technologies.
ENVISIONING: Predict future services and product offerings, identify trends naturally developing in the industry that will give you a jump on the competition
DIFFERENTIATION: Identify insights into company culture, employee and customer engagement and drivers of behavior that can be leveraged as resources for differentiation and competitive advantage.
If you are curious about implementing a robust business strategy for your cannabis business in order to bring about its full potential, ensure you’re operating in full compliance and take your cannabis business to the next level, then our OPERATIONAL LEVEL UP is right for you!
With our OPERATIONAL LEVEL UP, you’ll be on your way to seeing great sights, you’ll join the high fliers who soar to high heights. You won’t lag behind because JWG has what you need, partner with us and you’ll have the speed to take the lead!